Archive for the ‘Bussiness - Software’ Category

New product: Password Recovery for MySpaceIM

Friday, March 12th, 2010

Third in a row of new tools released recently this tool recovers saved MySpaceIM passwords (which match your main MySpace passwords). This tool works provided you can login your MySpaceIM without entering the account password.

MySpaceIM stores encrypted passwords in users.txt file. The passwords are encrypted using CryptUnprotectData function.

MySpaceIM password recovery

Links:

New product: Password Recovery for Digsby

Friday, March 12th, 2010

Password Recovery for Digsby will find Digsby passwords saved on your computer provided you are able to successfully login with the required login without entering the password.

Digsby password recovery

Digsby is written using Python and stores its passwords in the YAML files (DAT files used in earlier versions of Digsby).

Our tool is fully automatic and you only need to click on the Recover Password button to find and display all stored passwords.

The program page has a wealth of information on detection and recovery of Digsby passwords.

Links:

New product: Password Recovery for Gizmo5

Friday, March 12th, 2010

We are finally releasing a bunch of new tools to benefit the users of new instant messenger applications.
First one in a row is Password Recovery for Gizmo5, a tool that will find all Gizmo 5 passwords that are saved on your computer (in other words the passwords of those accounts which you can successfully login without entering your Gizmo password).

Gizmo5 password recovery

The program page gives a great detail on how to check if your Gizmo5 password is saved on the system and how to recover it if it is saved.

Note that Gizmo5 has recently been acquired by Google. We don’t yet know whether the product will be cannibalised by other Google products taking the technologies embedded inside and dumping Gizmo5 but we will keep track of Gizmo5 and will update our recovery application if Gizmo team update the encryption algorithm.

Links:

Quality Assurance at Reactive Software

Saturday, October 17th, 2009

On every program page we give the following statement:

We test our products thoroughly on different environments and with different versions of software to deliver the highest possible quality to our customers. Your satisfaction is guaranteed!

This post will explain what this really means in terms of physical work and how we manage to do it.

Planning

We plan for a new set of tests once a new version of the supported program comes out. E.g. when new major version of Trillian comes out, we install it, add several accounts with the passwords and test it with the latest version of Password Recovery for Trillian.

As mentioned in some of the earlier posts we do an out-of-plan investigation if we get the same report twice from the two customers in the same week about the recovery tool failing to recover saved passwords from a program.

Operating systems

Most of the users online still use Windows XP and hence this is the primary operating system we test in. Vista was so unsuccessful that very few people actually use it. As opposed to that, Windows 7, the latest version from Microsoft is very good. Many people like it and plan to migrate to it. Hence the second environment we test in is Windows 7. Windows Vista and Windows 7 are based on the same code and both systems work in the same way. All paths are similar too. This means that if the program passes the tests in Windows 7, it will most likely work in Windows Vista.

In order to facilitate a set of operating systems with clean environments, we use virtualization to host all the operating systems on one machine and have them pure and clean for every new test.
With Sun Virtual Box it’s easy to host and manage everything in one place:

Virtualization makes testing recovery tools a snap

You can either continue with the current state or revert back to the snapshot. Our snapshots have all the latest updates installed.

Software update/issue rectification

If we discover bugs or cases when our software is not finding the passwords that should have been discovered, it is time to research into the reasons and roll-out a new version after fixing.

We’re quite strict on our promise: we do indeed refund money when the password is not found due to the limitation in our software.

Software Business makes people happy

Thursday, August 30th, 2007

A thought that I have every time I wake up in the morning:

Software business is one of the few industries in the universe that can make people feel they are special and they live to enjoy their lives. The on-line business unlike any other gives us a chance to do it from any part of the world. And what’s more, pretty much anyone can do it. You don’t need an overly huge budget to start up. All you need is a bright idea.

Isn’t it nice being able to do the work you enjoy doing from the location that you enjoy staying at? Permanently.
Be it from a wooden house in a forest near Anchorage, Alaska or from a skyscraper in Frankfurt.

You choose your location. You choose your time schedule. You choose your destiny.

It makes my day! Every day!
(more…)

Migrating from TheBat! to Mozilla Thunderbird

Tuesday, August 21st, 2007

TheBat! from RitLabs used to be the best email client for individuals and small business since ‘97 and until last year. There was simply no better solution that would be as compelling in price and features. We too have purchased the licenses and used these over some time. But as the time goes on new alternatives are being developed and made available to public for free. Moreover TheBat versions we used are no longer meeting our feature requirements. In order to get these new features and bug fixes, we would need to purchase an upgrade.

Thunderbird, as we discovered was flexible and feature-rich enough to meet all our requirements. So why pay for an upgrade if we can get a nice equivalent for free?

As an overall, I do not see a big business potential in shareware e-mail clients. The future looks towards web-based email for personal communication, Thunderbird as the most frequently used client in small business and MS Outlook as the main communication/collaboration tool for medium business and enterprise. (more…)

Your software is useless

Tuesday, August 7th, 2007

We regularly get posts like this:

Hello.

I don’t see a use for this software. If you don’t remember your (eugene: Google Talk) password, you can click on “I forgot my password” and reset it (by answering a question or receiving a link at your secondary address).

It feels nice to know that our software is useless. So what if:

  1. You don’t remember your answer to the secret question
  2. Secondary address was not specified during registration

…how do you recover your password in this case?
Other scenario:

I am a father of a young daughter and suspect she’s chatting to some unappropriate people about some unappropriate things. I have the right to know if that’s true (at least until she’s 18!). I want my daughter to be safe.

So what do I do then? Use the “secret question” feature? Yeah, right, I wish I knew the answer.

Our software is made for cases like that.