Your software is useless
We regularly get posts like this:
Hello.
I don’t see a use for this software. If you don’t remember your (eugene: Google Talk) password, you can click on “I forgot my password” and reset it (by answering a question or receiving a link at your secondary address).
It feels nice to know that our software is useless. So what if:
- You don’t remember your answer to the secret question
- Secondary address was not specified during registration
…how do you recover your password in this case?
Other scenario:
I am a father of a young daughter and suspect she’s chatting to some unappropriate people about some unappropriate things. I have the right to know if that’s true (at least until she’s 18!). I want my daughter to be safe.
So what do I do then? Use the “secret question” feature? Yeah, right, I wish I knew the answer.
Our software is made for cases like that.